Popular Articles

  1. Boater Safety error message when attempting to access lessons

    Symptoms Cause You may not have completed filling out the required information (gender, eye color, hair color, etc). Resolution Please complete the required information. If you are experiencing issues with this, please use Goo...
  2. Are you approved by NCAA?

    Ready. Set. Go Ahead. At FLVS, our job is to help busy student athletes like you get the courses you need on your schedule. As the official online high school of FHSAA, and a trusted provider of quality virtual education, we offer FREE NCAA-...
  3. "Cannot Connect to Speakers" error displayed when launching Blackboard Collaborate

    Please follow the steps below: In the Start Menu select Control Panel Select Sounds On the Playback tab, select your output device     NOTE: This will be the same output device you select to use in your Blackboard Collaborate ...
  4. Miami Dade Student Portal

    The Miami-Dade portal is a platform that students from the Miami-Dade school district utilize to access their Florida Virtual School courses. Accessing their course(s) from the portal involves authentication between the Miami-Dade portal and VSA or...
  5. Software/Hardware requirements for accessing FLVS courses

    Parents and/or students can determine what software/hardware are required to access an FLVS courses at:   http://flvs.net/areas/faqs/Pages/HardwareRequirements.aspx ...
  6. I cannot re-launch a Blackboard collaborate session in Windows

    Below is a list of items that you will want to check or perform if you are having issues with accessing a Blackboard Collaborate Live Lesson (For Windows Users).  The document covers, 1. Verification that Java is installed, 2. Verification...
  7. Blackboard Elluminate/Blackboard Launcher

    For instruction on how to set up and configure Java and/or the Blackboard launcher application, please contact the FLVS IT Help Desk at 800-374-1430, option #2 , or submit a help ticket at help.flvs.net . ...
  8. Virus or Malware issues

    Parents and/or students can learn what Malware is and how to get rid of it… What is malware? Malware , short for malicious software , is software used to disrupt computer operation, gather sensitive information, or gain access to privat...
  9. How can I get assistance on Social Media?

    FLVS Support has gone social!  Customer Care Representatives are available on Facebook and Twitter from 9am to 5pm, Monday – Friday. Posts sent after business hours will be responded to the following business day. On Facebook, like ou...
  10. How do I update an Adobe Flash Plug-In

        As of 2016 Adobe Flash has created several versions of Flash to cover the system requirements of the major browsers.     There are now essentially 3 different versions of Flash:     1. Windows 7 with IE uses the ...